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This requires broad product knowledge and the ability to engage employees and customers across departments. Performs the daily balance of cash drawer as necessary. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love.
This position may involve managing tasks and supervising other store associates in accordance with Rite Aid policies and applicable laws. The Service Manager ensures department s are customer ready at all times while inspiring engaging, customer-focused behavior, mitigating and reducing customer complaints, and driving positive first impressions for customers upon entering the store.
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We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. Minimum QualificationsHigh School Diploma and 3 years of experience in a big box retail environment OR 5 years of experience in a big box retail environment1 year of experience in customer serviceExperience managing project teams with or without direct report responsibility Experience recruiting, training, mentoring, and developing a service team with or without direct report responsibility Experience working cross-functionallyStrong working knowledge of Microsoft OfficePreferred Qualifications3 years of retail customer service experience Experience in a leadership role with direct report responsibilityExperience working in the home improvement retail sectorExperience working in a fast paced, dynamic retail environmentExperience using store computer systems including but not limited to: